Recently I was discussing with a friend about Software as a Service (SaaS) tools. Teamness is such a tool, hosted as a service and provided to customers across the Internet.
My friend expressed the concern of storing his data in an online tool. Me, on the other hand, I feel dependent on online tools, using them for email, todo lists management, collaboration, notebooks, documents storage etc.
I tried to list a few of the advantages of this type of service for him:
- No upfront investments in infrastructure, server investment, training, support personnel, and installation.
- The provider of the service takes care of the scaling. If there are more users in the system, you don't need to buy more hardware.
- You only pay for how much you're using. Different plans in the SaaS are tailored for different needs.
- You only pay for how long you're using. If you decide to quit, you're not tied to any contract.
- Security might be better with SaaS. These services usually offer SSL encryption, backups, database management etc. Also, they invest in vulnerability testing from security companies. Teamness uses the McAfee Secure service.
- No worries about updates. The version you're using is the last one available.
- High availability of the data. The tool is the provider's business, so they strive making it as available as possible.